Terms and Conditions & Privacy Policy

Terms and Conditions &
Privacy Policy

1. Scope and definitions

These are the general terms and conditions and the privacy policy of Ruth Bootsma Music. Ruth Bootsma Music is registered with the Chamber of Commerce under number 90749421.

Current general terms and conditions apply to all services of Ruth Bootsma Music, regardless of the general terms and conditions of the customer. Current general terms and conditions determine the contractual relationship between the parties (hereinafter: “Contract”).

2. Prices and payment

The total price for the chosen services is stated on the contract. If the vocalist enters into an agreement via the website, the total price will be stated on the website.

In general, the following prices apply to private and duo lessons:

30 minutes private lesson €30,-

45 minutes private lesson €45,-

60 minutes private lesson €55,-

90 minutes private lesson €80,-

45 minute duo lessons €30,- per person

60 minute duo lessons €45,- per person

90 minute duo lessons €55,- per person

When purchasing a 10 session card, the vocalist will receive a 10% discount if payment is made no later than after the end of the first session.

Prices for workshops are determined separately, based on the duration, location and content.

The services ordered via the website are paid after purchase by means of a payment request or bank transfer. Services that are not ordered via the website are paid according to the conditions in the contract.

An invoice will be e-mailed for private and/or duo singing lessons and 10 session cards. Invoices must be paid within eight days stating the invoice number. Any dispute must be made within those eight days by registered letter stating the invoice number. In the event of late payment, Ruth Bootsma Music reserves the right to increase the invoice by 10%, with a minimum of €25.

3. Cancellation Policy

Depending on the chosen service, the following cancellation conditions apply:

Private or duo singing lessons: in case of illness or absence, the vocalist must report this at least 48 hours in advance. If this isn't done, the lesson cannot be catched up. The vocalist is responsible for scheduling his/her catch-up lesson via Calendly or by sending an email to RuthBootsmaMusic@gmail.com. A catch-up lesson must be scheduled within six months of the original date and must be completed within the calendar year.
Workshop: up to two weeks before the start of the workshop, a cancellation is possible without additional costs. From two weeks before the start of the workshop, 50% of the workshop price will be charged. This fee corresponds to the costs already incurred in the context of the service. From 48 hours before the start of the workshop, the full fee will be deducted, which corresponds to the costs already incurred in the context of the service.
Online courses: if the service has not yet started, the vocalist has a right of withdrawal of 14 calendar days from the conclusion of the agreement. This right of withdrawal must be addressed to Ruth Bootsma Music in writing and unequivocally. If the service has been performed, read: if the vocalist has started the online course, the vocalist no longer has a right of withdrawal.

In case of cancellation by Ruth Bootsma Music, the full course fee will be refunded, barring force majeur. In such case, both parties are trying to reach a solution that works for both of them. Force majeur is further elaborated in article 5 of the general terms and conditions.

4. Duration and dissolution of the agreement

The term of validity of the agreement is determined in the Contract.

The Contract can be dissolved by the parties at any time in the following cases: (i) serious error or serious default by the other party in the performance of the Contract, (ii) in the event of late payment of the services or ( iii) the bankruptcy of a party or judicial reorganization proceedings. This dissolution takes place by written notification to the party concerned within a period of fourteen days after determination.

The dissolution of the Contract does not affect the right of the party that has demanded the dissolution to claim compensation from the other party for all damage caused to it by the relevant serious fault or default of the other party.

5. Force majeur

The Contract is not deemed to have been fulfilled in the event of force majeur, i.e. any event over which Ruth Bootsma Music has no control and in particular, without this list being limitative, in the event of a general strike, fire, breakdowns in a (telecommunication) network or connection or communication systems used and/ or the unavailability of the website at any time, non-delivery or late delivery by suppliers or other engaged third parties, terrorism, pandemic or epidemic in the Netherlands.

In such event, the amount already paid will be used by the customer as a credit for a future reservation within the period of a calendar year. Parties agree on a new date, taking into account each other's availability. The amount already received will only be refunded at the express written request of the vocalist addressed to Ruth Bootsma Music.

6. Liability of Ruth Bootsma Music

Ruth Bootsma Music can only be held liable in the event of intent or gross negligence. The parties expressly acknowledge that Ruth Bootsma Music cannot be held liable for any direct or indirect damage (such as consequential damage, lost profit, lost savings or damage due to business interruption). The liability of Ruth Bootsma Music is expressly limited to the amount of the services stated in the assignment agreement.

Ruth Bootsma Music makes every effort to provide 24/7 access to its website. However, given the technical characteristics of the Internet and of the means of information and communication and given the need to carry out periodic maintenance, updates or upgrades, uninterrupted access and services cannot be guaranteed. In the event of interruption or disruption of access or service, every effort will be made to remedy this within a reasonable period of time. Such interruptions or disruptions are inherent to services via the internet and cannot be regarded as a shortcoming in the fulfillment of Ruth Bootsma Music.

Ruth Bootsma Music cannot be held liable in case of medical injuries that could arise from the participation of the vocalist in the services provided.

7. Intellectual Property

The rights or interests generated as a result of intellectual activities directly or indirectly related to the services rendered by Ruth Bootsma Music belong exclusively to and remain the property of Ruth Bootsma Music. This also includes, but is not limited to, the website, the logo, texts, photos, color combinations, house style, names and communication in general.

Intellectual property rights include patent, copyright, trademark, drawing and model rights and/or other (intellectual property) rights, including whether or not patentable technical and/or commercial know-how, methods and concepts. It is prohibited to use and/or make changes to the intellectual property rights as described in this article. For example, the vocalist may not copy or reproduce Ruth Bootsma Music's drawings, photos, names, texts, logo, color combinations, house style etc. without prior and explicit written permission.

8. Jurisdiction

The relationship between the parties is governed by Dutch law.

In the event of a dispute, the parties undertake to make every effort to settle the dispute amicably. In the event of a dispute in connection with the interpretation, performance or termination of the contractual relationship between the parties, the Dutch court will have jurisdiction.

The vocalist expressly acknowledges having received the general terms and conditions.

9. Privacy Statement

Ruth Bootsma Music handles registered data such as e-mail addresses and vocalist names with care. Ruth Bootsma Music does not sell e-mail addresses or other data and does not provide any data to third parties. Name and e-mail address is used to schedule appointments, to provide calendar and location information, and to send the invoice. If Ruth Bootsma Music would like to send commercial messages in the future, this will be based on an opt-in and not unsolicited. Data sent via the contact form or by e-mail is also handled with care. This personal data will be treated as confidential information and will be destroyed immediately after completion of the contract, or if the vocalist does not enter into an agreement, after completion of the written conversation that has arisen.

The vocalist is allowed to make a recording of the coaching session for personal use only. The content of the recording may not be shared with third parties or distributed in public without prior written permission, as the content falls under the intellectual property of Ruth Bootsma Music. See also article 7 of the general terms and conditions.

All personal data is protected in accordance with GDPR legislation. The vocalist can demand written inspection and destruction of the personal data known to Ruth Bootsma Music at any time. Ruth Bootsma Music will immediately, but within a reasonable period of time, comply with this request.